FAQ

Yes, subscriptions renew automatically, but you can cancel anytime before the renewal date.

1. Visit the Google Play Store

Download their application TMDSuite  from  mobile app store, And install it.

2. Visit the Sign-Up Page

 Signup Fields and Steps

2.1 Enter Full Name 

   Details:  Enter your full name as it should appear in your account profile.   Example: "John Doe."

2.2 Enter Unique Store Name

    Details: For business accounts, provide the name of your store or business.

   This name must be unique in the system (like a username) without any space or special character.

    Example: "DoeElectronics" or "MyRetailShop123."

2.3 Mobile Number

Details: Select your country code (e.g., +91 for India).

Enter your active mobile number. This number will be used for OTP verification.

Example: "+91 9876543210."

Before login you need to create store from TMDSuite signup page 

Login Fields and Steps

1. Mobile Number

    Details: Select the appropriate country code from the dropdown (e.g., +91 for India).

    Enter the mobile number associated with your TMDSuite account.

    Example: "+91 9876543210."

2. Password

    Details: Enter the password you created during the signup process.

    Ensure it matches the account’s password requirements.

    Example: "Secure@1234."

2.1 Eye Icon

   Tap the eye icon to view the password (optional, for verification while typing).

3. Sign In Button

        Details:  After entering your mobile number and password, click this button to log in to your store and redirect to your  Catalog page. Ensure the credentials are accurate to avoid login errors.

4. Forgot Password?

     Details:  Link: Forgot Password? Click this link if you've forgotten your password.

      You will be redirected to a password recovery process, which may involve OTP verification reset instructions.

5. Sign Up Option

      If you don’t already have an account, click the "Sign Up" button to create one. This will redirect you to the signup form.

Validation: Ensure the mobile number format is correct and the password matches the one you used during signup.

Visit the store Dashboard page press the profile setting icon and follow the steps

Steps to Update Store Profile Information

1. Store Name

    Detail:  Enter or update the name of your store. This will be displayed on invoices and other documentation.

     Example: "TMDbasket."

2. Store Owner Name

    Detail:  Enter or update the name of the person who owns the store. Example: "John Doe."

3. Email ID

     Detail: Enter or update the email address for communication purposes.This email will be used for notifications and customer                   correspondence. Example: "info@tmdbasket.com."

4. Telephone 

    Detail: Provide the contact number for the store. Example: "+91 9876543210."

5. FSSAI Code

    Detail:  If your store deals with food items, update your FSSAI license number. Example: "12345678901234."

6. GST Number

    Detail: Enter your Goods and Services Tax (GST) registration number.  Example: "22AAAAA0000A1Z5."

7. GST Type

      Detail: Select the applicable GST type for your store (e.g., Include, exclude).

8. Complete Order Status

    Detail: Define how orders should be marked (e.g., Canceled or Completed).

9. Address

    Detail: Enter the store's physical address. Example: "Shop 1, 2 Bhamian Road, 141015, Ludhiana."

10. State and City

      Detail: Enter the state and city where your store is located. Example: "Punjab" (State), "Ludhiana" (City).

11. Currency

      Detail:  Specify the currency your store operates in. Example: "INR."

12. Store Logo Image

      Detail:  Upload a logo for display on your store invoice,   JPEG, or PNG format (max size: 5MB). Example: "tmdbasket-100x100.png."

13. Signature Image

       Detail: Upload the signature image,   Display on the Supplier Bill   JPEG, or PNG format (max size: 5MB). Example: "signature-                              100x100.png."

14. Profile Image

      Detail:  Upload a profile image in PDF, JPEG, or PNG format (max size: 5MB). Example: "profile-100x100.png."

15  Update

       Detail: completing all required fields, tap the Update button to save your changes.

                Verify Input: Double-check all fields for accuracy before saving.

A category organizes products into groups, making it easier for customers to navigate, search, and find items. It also helps in managing and displaying products systematically in the store.

Steps to Add a Product Category in TMDSuite

     Navigate to the Product Categories Section From the Left Bar

     Visit the Category List  press on the  Floating  button  which is a plus sign, Add New Category Form

      will open 

1. Category Name

    Detail: Add details about the category. This may appear in the store.

2. Sort Order

    Detail: add sort order to organize the position of the category.

3. Upload an Image

     Detail:  upload a representative image for the category to enhance its appearance in the store.

     please use image format  jpg or png

3. Add Category button

     Press the Button to add the category

Note: You can see the category on the category list page 

You can edit category names, sort order, and category images.

Steps to Edit a Category in TMDSuite

Navigate to the Product Categories Section From the Left Bar

Visit the Category List  press the 3 dots icon on the category item that you want to edit and press the edit option, The Form will open 

1. Category Name

     Detail: Update the category name if needed.

2. Sort Order

    Detail: Update sort order to organize the position of the category.

3. Upload an Image

    Detail:  Replace or update the category image..

    please use image format  jpg or png

3. Save Category button

    Press the Button to update the category

Note: You can see the category on the category list page 

You can edit Supplier all the information.

Steps to Edit a Supplier in TMDSuite

 Navigate to the Supplier Section From the Left Bar

 Visit the Supplier List press the 3 dots icon on the Supplier item that you want to edit and press the edit option, The Form will open.

1. Company Name

     Detail: Update the category Company Company if needed.

2. Company Mobile Number

     Detail:  Update Company Mobile Number

3. Salesman Name

    Detail:  Update the name of the company's salesman.

4. Salesman Mobile Number

     Detail:  Select the country code and enter the salesman's mobile number. 

5. GST Number 

     Detail: Update the GST number of the company.

6. Address 

    Detail: Update in the company's address.

7. Country and Zone

    Detail: Use the dropdown menus to Update the supplier's country and zone.

8. Description 

     Detail: Update details about the supplier.

9. Update Supplier Button 

    Detail: press the "Update Supplier" button to save the supplier's Update Information. page will redirect to the supplier list page 

To sell a product through POS you need to add the product first. 

Steps to Add a New Product

1. Product UPC Code

    Detail: The Universal Product Code (UPC) is a unique identifier for the product.

    Manually enter the code if known. Use the scanner icon to scan the code directly. The mobile

    camera works as a scanner no need for barcode scanner or any hardware to scan barcodes. UPC

    number automatically gets all product information. you need to just update or own price. 

2. Add Product Image

    Detail: To upload an image of the product for better identification.

    How to Use:

    Click the camera or "Add Product Image" icon.

    Upload a file in PDF, JPEG, or PNG format, ensuring it is less than 5 MB in size.

3. Product Name

    Detail: Enter a descriptive and accurate product name.

4. Sell Unit

    Detail: The unit in which the product is sold (e.g., pieces, kilograms, liters).

    Enter the unit type, or press "Add Sell Unit" to create a new unit if it's not listed.

5. Weight

    Purpose: The weight of the product, is useful for inventory and shipping calculations.

     How to Use: Enter the weight of the product (e.g., 500 grams, 1 kg).

6. MRP (Mandatory Field)

    Detail: Maximum Retail Price, the highest price the product can be sold for. Enter the MRP value as per your product pricing.

7. Purchase Price

    Detail: The cost price of the product when purchased from the supplier. Enter the purchase price

    value.

8. Sell Price

    Detail: The price at which you intend to sell the product to customers. Enter the selling price.

9. Opening Stock

    Detail: The initial quantity of the product in inventory. Enter the number of units available at the start.

10. Brands

    Detail: Specify the brand of the product. Select the brand from the dropdown list. Use "Add Brand"

    to create a new brand if it is not listed.

11. MOQ (Minimum Order Quantity)

      Detail: The smallest quantity a customer can purchase. Enter the minimum number of units for sale.

12. HSN Code

      Detail: The Harmonized System of Nomenclature (HSN) code is used for taxation purposes.

       Enter the appropriate HSN code as per the product category.

13. GST

     Detail: Goods and Services Tax applicable to the product. Enter the applicable percentage (e.g., 5%, 12%, 18%).

14. CESS

     Detail: Additional tax (Cess) if applicable. Enter the value or percentage of the cess.

15. Product Category

     Detail: Organize the product under a specific category for better classification.

        Select the category from the dropdown list. Press "Add Category" to create a new category

        if needed.

Final Step: Add Product (Button)

        After filling in all the necessary fields, Press the "Add Product" button to save the product

         details.You will redirect that product list page

 Navigate to the Product Section From the Left Bar

 Visit the Product List press the 3 dots icon on the Product item that you want to edit and press the edit option, The Form will      open.

Update Product Details

1. Product UPC Code
   Purpose: The Universal Product Code (UPC) uniquely identifies the product.
   How to Use:

   • Update the code manually if needed.
   • Use the barcode scanner icon to scan and replace the code if required.

2. Update Product Image
   Purpose: Replace or update the product image for better identification.
   How to Use:

   • Click the camera or "Update Product Image" icon.
   • Upload a new file in PDF, JPEG, or PNG format, ensuring it is less than 5 MB in size.

3. Product Name
   Purpose: Update the name or title of the product to ensure it is descriptive and accurate.
   How to Use: Replace the current name with the updated product name.

4. Sell Unit
   Detail: Update the unit in which the product is sold (e.g., pieces, kilograms, liters).
   How to Use:

   • Modify the unit type if necessary.
   • Select an existing unit from the list or press "Add Sell Unit" to create a new unit.

5. Weight
   Purpose: Update the weight of the product, essential for inventory and shipping calculations.
   How to Use: Replace the current weight with the updated value (e.g., 500 grams, 1 kg).

6. MRP (Mandatory Field)
   Detail: Update the Maximum Retail Price to reflect current pricing.
   How to Use: Enter the updated MRP value.

7. Purchase Price
   Detail: Update the cost price of the product when purchased from the supplier.
   How to Use: Modify the purchase price as necessary.

8. Sell Price
   Detail: Update the price at which you intend to sell the product to customers.
   How to Use: Enter the new selling price.

9. Opening Stock
   Detail: Adjust the initial quantity of the product in inventory if needed.
   How to Use: Enter the updated number of units available.

10. Brands
    Detail: Update the brand of the product.
    How to Use: Select the new brand from the dropdown list or press "Add Brand" to create a new one if necessary.

11. MOQ (Minimum Order Quantity)
    Detail: Update the smallest quantity a customer can purchase.
    How to Use: Enter the updated minimum order quantity.

12. HSN Code
    Detail: Update the Harmonized System of Nomenclature (HSN) code used for taxation.
    How to Use: Replace the current HSN code with the appropriate one for the product category.

13. GST
    Detail: Update the Goods and Services Tax percentage applicable to the product.
    How to Use: Modify the GST percentage (e.g., 5%, 12%, 18%).

14. CESS
    Detail: Update the additional tax (Cess) if applicable.
    How to Use: Enter the new value or percentage of the cess.

15. Product Category
    Detail: Update the product category for better classification.
    How to Use: Select a new category from the dropdown list or press "Add Category" to create a new one if needed.

Final Step: Update Product
After modifying all the necessary fields, click the "Update Product" button to save the changes.

A Purchase Order (PO) is a formal document issued by a buyer to a supplier, specifying the products or services required, their quantities, prices, and delivery terms. It serves as a contract and authorization for the purchase.

Steps to Edit a Supplier in TMDSuite

 Navigate to the purchase order Section From the Left Bar

Navigate to the purchase order Section From the Left Bar

Visit the Suppliers List and press on the 

Floating button which is a plus sign, the Purchase Order Form will open. Enter Below details

Steps to create a purchase order (PO)

1. Select Supplier:

   • Choose a supplier from the dropdown menu. In the image, "FRIENDS AGENCIES" is selected.

2. Set the Order Date:

   • Pick the date for the order using the date picker next to the "Order Date" field. For example, "11/29/2024" is set.

3. Search and Add Product:

   • Use the "Search Product" field to find the desired product. You can search by product name or scan a barcode using the icon provided.

4. Product Details:

   • The product added to the list (e.g., "Hershey's Choco Delights 10.3g") is displayed with details like:
     • Stock: Available stock quantity.
     • Model: Product's model or barcode (e.g., 8901071704892).
     • Product Qty: Adjust the quantity to order using the "+" or "-" buttons.
     • Receive Qty: Input the quantity expected to be received. 
     • Cost: Unit cost of the product.
     • MRP: Maximum Retail Price (optional).
     • The total cost for the product is automatically calculated (e.g., ₹8.00 for 1 item).

5. Additional Costs:

   • Add any delivery charges in the "Delivery Charges" field if applicable (e.g., ₹0 in the image).

6. Review Total Price:

   • Verify the total price at the bottom of the screen, which combines the product cost and any delivery charges (e.g., Total Price: ₹8.00).

7. Create the PO:

   • Press the "Create PO" button to finalize and save the purchase order.
   • The page will redirect On the Purchase order List

Steps to Add stock to product 

 Navigate to the stock in Section From the Left Bar  Visit the stockin page.

Search for the PO ID 

In the "purchase ID" section, you can either:

Enter the product's PO ID (e.g., "38" in the image) in the search bar and press the search icon.

or Use the barcode scanner icon to scan the product's UPC code. From mobile camera

Review Product Details

Once the product appears (e.g., "Hero cycle"), confirm the details such as:

Order Quantity: Displays the number of items to stock in (e.g., "9").

Pending Quantity: Displays the remaining quantity to be stocked (e.g., "9").

Cost, Discount, Sale Price, and MRP are also visible for review.

Enter Stock Details:

Update the following fields as needed:

Quantity (Qty): Enter the quantity you are adding (e.g., "9").

Cost: Confirm or edit the cost price (e.g., "5000.00").

Discount: Enter any discount applicable (e.g., "0.00").

Sale Price: Enter the sale price per unit (e.g., "0.00").

Batch Number: If applicable, enter the batch number.

Expiry Date: Select the expiry date if required (e.g., "27/12/2024").

Save the Details

After filling in all the necessary details, click the Update button to save the stock entry.

Verify that the stock quantity has been updated successfully

A product barcode is a unique visual representation of data, typically in the form of vertical lines or patterns, that encodes information about a product. It is used to identify items quickly and accurately in inventory, sales, or logistics processes.

Steps to generate  product barcode 

Navigate to the Left Menu Bar Section and press the Barcode Generator menu item.

Search for a Product

Use the search bar at the top to find a product by its UPC (Universal Product Code) or other identifiers.

Products listed will show their details, such as:

The red printer icon next to each product allows you to generate and print the barcode.

Print Barcode

Press the printer icon to generate the barcode label for the selected product.

Use a connected printer to print the barcode for labeling.

Live Stock refers to the real-time availability of a product in the inventory. It represents the current quantity of items physically present and ready for sale or distribution. 

To check live stock in the TMDSuite application, follow these steps

Navigate to the Left Menu Bar Section and press the Live Stock menu item and visit live stock page.

Search for the Product

Use the Search Product bar at the top to find the product by name, UPC code. Alternatively, use the barcode scanner icon to scan the product's code directly.

View Product Details:

Product name:

Sell price:

sell unit :

product category: 

Mrp:

Quantity:

HSN Code: 

UPC code: 

Bulk Discount:

And also display purchase history of the product

Purchase Date, cost, quantity etc..

A POS Supplier Bill records purchases from suppliers, detailing items, quantities, prices, taxes, and payment terms. It updates inventory, tracks costs, manages vendor transactions, and ensures payment reconciliation. This document is vital for inventory management, accounting accuracy, and maintaining a smooth supplier-retailer relationship within the POS system.

To generate supplier bill in the TMDSuite application, follow these steps

Navigate to the Left Menu Bar Section and press the purchase order menu item and visit the purchase order page.

edit purchase order from 3 dots icon and there is a button at the bottom to generate the bill 

Note: Before generating the bill please confirm stock in the product

To view supplier bill balance in the TMDSuite application, follow these steps

Navigate to the Left Menu Bar Section and press the supplier bill menu item and visit the supplier bill page.

The supplier bill list will be open and it will show the balance of every supplier row-wise 

To update supplier bill payment balance in the TMDSuite application, follow these steps

Navigate to the Left Menu Bar Section and press the supplier bill menu item and visit the supplier bill page.

The supplier bill list will be open and it will show the view button of every supplier row-wise 

After pressing the view button supplier bill detail page will open and on top of the page cash button, press the cash button and update payment. and print supplier bill also. 

The Day Book form in this application records daily financial transactions, It tracks cash inflows and outflows, offering a consolidated view of daily business activity. This tool helps manage accounts, reconcile cash, and maintain accurate financial records for better operational control and analysis.

You can fill :

Opening Balance:

Cash:

QR Code:

Card:

Credit :

Manual entry:

In the TMDsuite application, a POS User refers to individuals operating the Point of Sale system, such as cashiers or sales staff. They handle transactions, manage billing, process payments, and update inventory. POS Users have specific roles and permissions tailored to ensure smooth retail operations within the TMDsuite ecosystem.

To add new pos user in the TMDSuite application, follow these steps

Navigate to the Dashboard:

Go to the footer menu bar and select the Dashboard menu item to visit the page.

Click on the user icon to open the POS User page.

Open the User Form:

Press the floating button to open the "New POS User" form.

Fill in the User Information:

Name: Enter the user’s full name.

Username: Provide a unique username.

Phone Number: Add the user’s contact number.

Password: Set a secure password.

Status: Define the user’s status (e.g., Active/Inactive).

Set Permissions:

Select the user permissions to control their access, such as the POS screen, purchase orders, etc.

To the create a new user press submit button

Bulk product import through an XLS file in the TMD Suite application allows you to upload multiple products at once by providing the required details in a structured format. Here’s a step-by-step explanation of how this works, using the xls fields.

Steps for Bulk Product Import

Visit the dashboard and press bulk import

Download the XLS demo file

Template File: Use a template XLS file provided by TMDSuite.

Ensure the column headers in the XLS match exactly with the expected field names in the TMD Suite system.

Upc code, Image link, Product Name, Sell Unit, Weight, MRP, Purchase Price, Sell Price, Opening Stock, Brands, MOQ, MSN Code, GST, Cess, and Product Category.

UPC Code: The unique identifier for the product. Ensure it is in a valid format (numeric or alphanumeric as per your system's requirements).

Image: File path or URL for the product image.

Product Name: Name of the product.

Sell Unit: Unit of measurement (e.g., "piece," "kg").

Weight: Weight of the product in a specific unit (e.g., grams, kilograms).

MRP (Maximum Retail Price): The maximum price for retail sale.

Purchase Price: Cost price of the product for the business.

Sell Price: Price at which the product will be sold to customers.

Opening Stock: Initial inventory level for the product.

Brands: Brand name associated with the product.

MOQ (Minimum Order Quantity): The smallest quantity a customer can order.

MSN Code: Manufacturer's Serial Number or another unique identifier.

GST: Goods and Services Tax percentage applicable to the product.

Cess: Additional tax (if any) applied to the product.

Product Category: Category under which the product is listed (e.g., "Electronics," "Apparel").

Upload the XLS File

After add all information in xls row 

Navigate to the Bulk Product Import section. Upload the prepared XLS file.

And the products will show on the product page.

TMDSuite application pos settings for configuring invoice details, pay method, opening balance, pay now,  and stock in.

Invoice

Show Store Logo

Yes: The store's logo will be displayed on the printed or digital invoices.

No: The logo will not appear on the invoice.

Show Store Name

Yes: The name of the store will be included on the invoice.

No: The store name will be excluded from the invoice.

Show Store Address

Yes: The store's physical address will be displayed on the invoice.

No: The address will not be shown.

Show Store Telephone

Yes: The store's contact telephone number will appear on the invoice.

No: The telephone number will be omitted.

Show Order Date

Yes: The date when the order was placed will be shown on the invoice.

No: The order date will not be included.

Show Order Time

Yes: The specific time the order was placed will be displayed on the invoice.

No: The order time will not be shown.

Show Invoice Number

Yes: The unique invoice number will appear on the invoice for reference purposes.

No: The invoice number will not be shown.

Show Cashier Name

Yes: The name of the cashier who processed the transaction will be included on the invoice.

No: The cashier's name will not appear.

Show Shipping Mode

Yes: Show The shipping mode is on the invoice.

No: The Shipping Mode will not appear.

Show Order Note

Yes: The order note shows on the invoice.

No: The order note will not appear.

Upi id

Fill in your UPI ID which is shown on the payment method. The customer will pay through a QR code.

invoice text

Invoice Text and extra information on your invoice also

Before leaving the page please press the save button to save the data

TMDSuite application there are pos settings that allow adding a New pay method

Pay Method

Steps to Add a New Payment Method:

Press the Floating Add Button

Look for the floating "+" button (typically located at the bottom of the screen). Clicking it will open a form to add a new payment method.

Fill Out the Required Fields:

NAME:

Enter the name of the payment method, e.g., "Cash," "Credit Card," "UPI," or "PayPal."

This name will appear in the list of available payment methods during checkout.

CODE:

Assign a unique payment code to this method, e.g., "CASH" for cash payments or "CARD01" for a specific card type.

The code is often used internally for identification and processing.

Fee:

Enter any transaction fee associated with this payment method (optional).

Example: You can set a 2% fee for credit card payments or $1 for PayPal transactions.

Sort Order:

Specify the order in which the payment method will appear in the list during checkout.

Lower numbers (e.g., 1) appear first, and higher numbers (e.g., 5) appear later.

Order Status:

Choose the default order status when this payment method is selected.

Example: You might select "Paid" for cash payments or "Pending" for bank transfers.

Press the Save Button

After filling out all the fields, click the Save button to add the new payment method to your POS system.

The new payment method will now be available for use during checkout and will appear in the list of payment options.

Product Batch Number and Expiry Date

The product batch number and expiry date are crucial features for inventory and quality management, especially in industries like food, pharmaceuticals, and cosmetics.

Batch Number:

A unique identifier is assigned to a specific group of products manufactured under the same conditions. It helps in tracking and tracing products for quality control, recalls, or inventory management. For instance, if a defect or contamination is reported, the batch number allows businesses to identify and isolate affected items quickly.

Expiry Date:

Indicates the last date the product is safe or effective to use. It ensures customer safety and compliance with regulations. Tracking expiry dates helps prevent the sale of expired goods, minimizing health risks and legal issues.

Navigate to the Stock-in Tab

Open the POS Settings and select the stock-in option.

Show Batch Number

Option: Check "Yes" to enable the display of batch numbers during the stock-in process.

Purpose:

Allows users to input or view the batch number for each product being added to inventory.

Helps in tracking product batches for quality assurance, recalls, or inventory organization.

No: If unchecked, batch numbers will not be required or displayed during stock-in.

Show Expiry

Option: Check "Yes" to enable the display of expiry dates during the stock-in process.

Purpose:

Ensures that expiry-sensitive products (e.g., food, medicine) have their expiry dates recorded.

Facilitates proper stock rotation (FIFO/LIFO) and prevents selling expired products.

No: If unchecked, expiry dates will not be required or displayed during stock-in.

Once these options are enabled, fields for the batch number and expiry date will appear during the stock-in process, making them mandatory or optional based on your business needs.

Navigate to the stock-out Section From the Left Menu Bar and Press the stock-out menu item 

Steps to Perform a Stock Out

Search for the Item

Use the search bar to locate the item you want to stock out.

Enter the item's name, UPC (Universal Product Code), or SKU (Stock Keeping Unit).

View Item Details

The item's details, such as the name ("Perfume"), UPC, and current stock (255 units in this example), are displayed.

Enter Cost

Input the unit cost of the item (e.g., 230.00).

Specify Quantity

Enter the quantity you wish to remove from stock (e.g., 5 units).

Handle Expiry Stock (if applicable)

Select whether the item is from an expired stock batch using the dropdown menu ("Yes" or "No").

Select Supplier (Optional)

If applicable, choose the supplier from whom the item was originally purchased.

Add a Note (Optional):

Provide additional details or comments about the stock out (e.g., reason for removal).

Update the Stock:

Once all details are filled in, click the "Update" button to finalize the stock-out process.

Outcome:

The entered quantity will be deducted from the current stock (e.g., 255 - 5 = 250 units remaining).

The inventory records will be updated accordingly.

To attach a printer to the TMDsuite application, follow these steps based on the Bluetooth settings

Steps to Attach a Printer

Navigate to the printer setting Section From the Left Bar Visit the blooth page.

Ensure Bluetooth is Enabled

Turn on Bluetooth on your device and the printer.

Make sure the printer is discoverable (refer to the printer’s manual for instructions).

Pair the Printer

Open the Bluetooth Settings on your device.

Tap Pair New Device.

From the list of available devices, select your printer (e.g., "MPT-II").

Follow any pairing instructions, such as entering a PIN (often “0000” or “1234”).

Confirm Connection

Once paired, the printer should appear under Connected Devices or Saved Devices .

Ensure there is a green dot or similar indicator showing it is connected.

Test the Printer

After attaching the printer, perform a test print to ensure it is functioning correctly.

Note: Grant the app the necessary permissions to access Bluetooth and location

A sales channel partner's account may be terminated under the following circumstances:

Violation of Payment Collection Policy: TMDSUITE strictly mandates that all customer payments must be made either via Demand Draft (DD) in the name of TMDSUITE or through direct bank transfer to TMDSUITE's account. This policy ensures transparency and security in all financial transactions. If a sales channel partner solicits or accepts payments through any other means, it constitutes a violation of our payment policy, leading to immediate account termination.

Engaging in Corrupt Practices: Integrity and ethical conduct are the cornerstones of our operations and partnerships. If a sales channel partner is found soliciting or accepting bribes from customers in the name of TMDSUITE, such behavior will result in immediate termination of the partnership. TMDSUITE has zero tolerance for corruption, bribery, or unethical practices.
 

To become a sales channel partner, please visit our Partner Signup page on our website. Complete the registration form, and submit the required documents for verification. 
There are 4 steps to complete the verification. Each steps are given 20%. And the rest 20 points will be given by us. After verification is completed. You will have 100 points which make you eligible for sales channel partner.

1. Singup form (20 poitns)
2. Addharcard + pencard   (20 poitns)
3. GST verification (optional)
4. Bank Verificaion (20 poitns)
5. Video Verificaion (20 poitns)

 

NOTE: After approval, you'll be officially part of our sales channel partner program.
 

Currently, we are open to all people who are familiar with the online website and software. It will be useful during the training program or when you reach a customer.

TMDSuite POS is compatible with barcode scanners, receipt printers, cash drawers, and other devices. Check our list of supported hardware for more details.

Yes, TMDSuite POS includes a built-in loyalty program to reward repeat customers. You can issue loyalty cards with barcodes. When a customer visits your store, the cashier can quickly identify them by scanning the barcode using a separate barcode scanner or the device's camera. Alternatively, customers can be identified using their phone number.

We provide comprehensive training sessions covering product knowledge, sales techniques, and market strategies. Additionally, you'll have access to our online resources, including sales brochures, product demos, and FAQs.
 

Simply download the TMDSuite POS app for Android or iOS from the Play Store or App Store. Register by completing a short form to create your account. Set up the Back Office, where you can manage items, taxes, discounts, and view sales reports. Add your items either via the POS or Back Office, and you’re ready to start selling!

It typically depends on how fast the partner submits the details. After crose verifies the details one of our team will approve the account within 1-2 days. If there is any further information needed. We will contact the partner manually.  

Yes! The Mobile Plan is free under these conditions:

• Up to 3 users
• 500 stock entries per month
• 1,000 billings per month
• If your business exceeds these limits, you will need to upgrade to a paid plan.

Yes! You can upgrade at any time to unlock unlimited users, stock, and transactions.

Yes! Even on the free plan, you can manage stock and sales from different locations. However, the paid version offers advanced reporting and additional warehouse management features.

Yes! You can cancel your monthly or yearly plan at any time from your account settings.

Yes! All plans include customer support, but priority support is available for paid plans.

Your plan will remain active until the end of the billing cycle, and you will be downgraded to the free version (if applicable).

Yes, the Desktop Plan is separate from the Mobile Plan and is ideal for store owners who need advanced inventory, sales, and POS features.

Absolutely! You can sync both plans to manage your business across multiple devices seamlessly

Yes! You get a 14-day free trial to explore all features before committing to a plan.

Yes! You can upgrade to a yearly plan anytime and save on costs.

Our ERP software offers low prices in the market. Apart from pricing, it has unique features such as real-time analytics, customisable modules, and seamless integration capabilities with third-party apps. Additionally, our user-friendly interface and robust support ensure a smooth experience for end-users.
 

Yes, the TMDSuite POS app is completely free to use. You can add items, process sales, access analytics, and more without any cost. However, certain features in the Back Office, such as Employee Management, Advanced Inventory, and Integrations, come with additional charges. These features offer a 14-day free trial. Check our pricing page for more details.

Yes, we offer various versions tailored to different business sizes and industries. Each version is designed to meet the specific needs of small, medium, and large enterprises across sectors.
 

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We have a roadmap for continuous improvement and regularly release new features. Major updates are typically released quarterly, while minor updates and bug fixes are more frequent.
 

We have a roadmap for continuous improvement and regularly release new features. Major updates are typically released quarterly, while minor updates and bug fixes are more frequent.
 

Yes, the TMDSuite POS app works offline. You can continue making sales and managing shifts without an internet connection. Some features like refunds, new customer registration, and adding items will be limited while offline. For full details, refer to our help center: Offline Use of TMDSuite POS.

Yes, clients can request custom features through their sales channel partner. These requests are evaluated by our product development team for feasibility, and we'll work with you to determine the best approach for implementation.
 

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Sales channel partners receive regular newsletters, product updates, and invitations to exclusive webinars that cover the latest developments, upcoming features, and best practices for selling and supporting our ERP software.
 

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We regularly update the software to introduce new features, improve performance, and address security. Updates are tested thoroughly before release, and partners will be notified in advance to prepare for any changes.

Sales channel partners can request new features or report bugs through our dedicated partner portal. Our development team reviews all submissions, and you will receive updates on the status of your request.

Currently, we are working on this. Our approach is  

flexible in mind, offering robust APIs and middleware solutions for integration with a wide range of systems, including CRM, eCommerce, and legacy databases. We will provide detailed documentation and support to facilitate seam.

Whenever it is ready, we announce it and publish information on the partner portal too.

Customization is a core feature of our ERP software. It can be tailored to meet specific business processes and requirements, from modifying workflows to creating custom reports. Our technical team supports partners in understanding customization limits and p

Commissions are calculated based on the subscription plan chosen by the customer and the total sales volume. On every sale, a sales channel partner will get a 50% commission in the first year and from the second year onward, the sales channel partner will receive a 30% commission until the customer is subscribed to TMDSUITE.
If you are looking for more information. Please contact us directly on via contact us page or email us.

A sales channel partner's account may be terminated under the following circumstances:

Violation of Payment Collection Policy: TMDSUITE strictly mandates that all customer payments must be made either via Demand Draft (DD) in the name of TMDSUITE or through direct bank transfer to TMDSUITE's account. This policy ensures transparency and security in all financial transactions. If a sales channel partner solicits or accepts payments through any other means, it constitutes a violation of our payment policy, leading to immediate account termination.

Engaging in Corrupt Practices: Integrity and ethical conduct are the cornerstones of our operations and partnerships. If a sales channel partner is found soliciting or accepting bribes from customers in the name of TMDSUITE, such behavior will result in immediate termination of the partnership. TMDSUITE has zero tolerance for corruption, bribery, or unethical practices.
 

When a customer bought the TMDSUITE software. Then the commission amount is immediately reflected in the sale channel partner account. But can not withdraw it. Customers can ask for a refund within the first 30 days after purchasing the TMDSUITE.
When a customer is happy to use the software and 30 days passed. Then the commission will be available to withdraw.
If you are still not clear. Please contact us over email, call or raise the ticket.

Commissions are paid out monthly. You must have a valid bank account registered with us, and all payouts are processed through bank transfers.
 

Yes, we are working on it. When it is ready we will let you know personally.

The tool consists of comprehensive analytics and reporting tools designed to track sales performance, identify trends, and uncover opportunities for growth. Partners have access to custom dashboards and reports that can inform strategic decision-making.
 

 Customer success stories are valuable for both our brand and our partners. We encourage you to document and share these stories, following guidelines to protect customer privacy. Our marketing team can assist in crafting and promoting these narratives.

For now, a partner can give us 3 sales per month and quarterly 10 sales.

While we encourage all partners to strive for growth, we understand market dynamics vary. Specific targets are set collaboratively, Based on realistic assessments of market potential and partner capacity.

Yes, we offer incentive programs for sales channel partners who exceed their sales targets. These incentives include additional commission rates, bonuses, and exclusive access to new products and features.

 Advanced technical training for partners includes deep dives into product architecture, custom development ideas, and integration techniques. Partners can enroll through the partner portal or by contacting their partner manager for upcoming sessions and prerequisites.
 

We provide a range of resources, including user manuals, video tutorials, webinars, and a knowledge base. These resources are designed to help clients understand and utilize the ERP software effectively.
 

Partners are given access to our product development roadmap through regular briefings, newsletters, and dedicated sections within the partner portal. These resources offer insights into upcoming features, integrations, and strategic directions.

For partners interested in specializing, we offer industry-specific training programs that cover market challenges, regulatory requirements, and best practices. These programs are designed to equip partners with the knowledge to serve clients in specialized sectors effectively.
 

Partners have access to a dashboard that tracks sales performance, customer feedback, and other key metrics. This tool helps identify trends, areas for improvement, and opportunities for training or development.

Our strategy includes market research, tailored marketing materials, and dedicated support for entering new markets or industries. We also offer insights into industry trends and customer needs to help partners tailor their approach effectively.

Partners are provided with regular updates, release notes, and training on new features and software updates. Ensuring partners are 
well-informed enables them to provide customers with consistent and accurate information.

We support sustainable growth through ongoing education, market development funds, co-marketing opportunities, and performance incentives. These initiatives are designed to help partners grow their business sustainably while maintaining high levels of customer satisfaction.

Successful partnerships are recognized through awards, case studies, and spotlight features in our communications. We celebrate achievements in sales excellence, innovation, customer service, and community contribution, highlighting the value of strong partnerships within our ecosystem.

Long-term partners enjoy benefits such as higher commission tiers, priority support, access to beta features for testing, and opportunities for co-marketing efforts. We value our partnerships and aim to grow together.
 

We welcome collaboration on marketing initiatives such as webinars, case studies, and co-branded events. Partners interested in these opportunities should contact their partner manager to discuss ideas and support available from our marketing team.
 

We strive to maintain transparency and fairness among our partners. In competitive situations, we encourage collaboration and dialogue to best serve the client's interests, potentially leading to shared projects or referral agreements.

Sales channel partners are encouraged to create their own marketing materials. However, all materials must adhere to our brand guidelines and be approved by our marketing department to ensure consistent branding.

A sales channel partner's account may be terminated under the following circumstances:

Violation of Payment Collection Policy: TMDSUITE strictly mandates that all customer payments must be made either via Demand Draft (DD) in the name of TMDSUITE or through direct bank transfer to TMDSUITE's account. This policy ensures transparency and security in all financial transactions. If a sales channel partner solicits or accepts payments through any other means, it constitutes a violation of our payment policy, leading to immediate account termination.

Engaging in Corrupt Practices: Integrity and ethical conduct are the cornerstones of our operations and partnerships. If a sales channel partner is found soliciting or accepting bribes from customers in the name of TMDSUITE, such behavior will result in immediate termination of the partnership. TMDSUITE has zero tolerance for corruption, bribery, or unethical practices.
 

Currently, there are no geographical restrictions. However, we encourage partners to focus on markets where they have strong local insights and customer relationships.

We recommend focusing on niche markets where our ERP solution offers unique value, leveraging case studies and testimonials, and conducting regular training sessions for your sales team to improve their product knowledge and sales techniques.

We foster a community among our sales channel partners through forums, conferences, and online platforms where partners can exchange knowledge, strategies, and experiences. Collaborative learning and sharing are encouraged to elevate service quality across the network.

Absolutely. We continuously explore new markets and sectors where our ERP software can be competitive. We encourage partners to identify and propose such opportunities, and we provide support for market analysis and entry strategies

We support partners targeting untapped markets through market analysis, lead-generation campaigns, and localized marketing materials. We also offer strategic planning sessions to tailor the approach to specific market needs.

Data security is paramount. Our ERP software employs multiple layers of security, including encryption, access controls, and regular security audits. We adhere to international data protection standards to ensure client data is secure and compliant.

Compliance with global data protection regulations is built into our ERP software. We continuously update our policies and procedures to align with the latest regulations, providing tools and guidelines to help partners and clients manage their data lawfully.

The standard agreement duration is one year, automatically renewable unless either party opts out. We review partnership performance annually to discuss terms, support, and opportunities for growth.

Partners can submit feature enhancement requests and feedback directly through the partner portal. We hold regular feedback sessions and surveys to gather input, ensuring that customer needs and market demand guide our product development.

Yes, we highly value our partners' insights during product development. Partners have the opportunity to participate in beta tests and early access programs, providing feedback that shapes the final product release.

Yes, we facilitate partner forums and online platforms for the exchange of best practices, innovative uses of the ERP software, and success stories. These collaborative spaces encourage learning and innovation within the partner community.

We highly value partner input for continuous improvement. A formal suggestion process is in place, allowing partners to submit enhancement requests via the partner portal. These suggestions are reviewed regularly by our product development team.

Yes, there's a formal process for submitting product feedback or feature requests through the partner portal. We encourage partners to share insights from client experiences to inform product development and prioritization.

Partners are involved in the product roadmap through regular roadmap sessions, surveys, and a partner advisory council that collects and discusses feedback on feature development and product direction.

Yes, we highly value feedback from our sales channel partners and their customers. Regular surveys, feedback sessions, and our partner advisory board offer avenues for influencing product roadmap and feature prioritization.
 

Sales channel partners have access to priority technical support via email, phone, and live chat. We also provide detailed product documentation and troubleshooting guides.

Software updates, including critical security patches, are communicated through multiple channels, such as email alerts, partner portal announcements, and direct account manager notifications. We ensure partners and their clients are promptly informed to maintain system integrity and security.

For technical inquiries beyond the provided training and resources, partners are encouraged to contact our technical support team. This ensures that potential customers receive accurate and comprehensive answers.

We provide a comprehensive knowledge base, troubleshooting guides, FAQs, and community forums where partners can find solutions to common issues. These resources are designed to empower partners to resolve problems quickly, with escalation paths clearly defined for more complex issues.

Yes, we offer advanced training sessions covering sales strategies, deep technical knowledge, and industry-specific applications of our ERP software. These are available upon request for partners who have completed the initial training program.

Partners have access to priority technical support through dedicated channels, including a direct hotline, email, and a partner-exclusive support portal. For critical implementations, we also offer the option of on-site support or dedicated remote assistance.

Absolutely. We offer a certification program for sales channel partners. This certification acknowledges your expertise in our ERP software and enhances your credibility with potential clients.

For unresolved technical issues or complex inquiries, partners have access to an escalation process that involves higher levels of support, including direct access to product specialists and engineering teams. This ensures timely resolution of complex issues.

Sales channel partners are expected to provide first-level support to their clients, including basic troubleshooting and usage guidance. Our team will handle more advanced technical support, escalations, and feature requests.
 

We have an incident management process in place for major issues, including timely communication updates through our partner portal and direct contacts. Our priority is to resolve any such issues swiftly and minimize the impact on our clients and partners.

We expect all partners to adhere to the highest standards of professional conduct and ethics. This includes honest advertising, respecting customer privacy, and compliance with all local and international laws.

We expect all partners to adhere to the highest standards of professional conduct and ethics. This includes honest advertising, respecting customer privacy, and compliance with all local and international laws.

We highly value feedback and suggestions. Partners can submit feedback through the partner portal or contact their dedicated account manager directly.

While we understand the value of offering complementary products and services, we require partners to ensure there are no conflicts of interest. Partners should disclose such offerings to discuss compatibility and alignment with our policies.

Our team will notify you of upcoming updates and upgrades. It's the responsibility of sales channel partners to communicate this information to their clients and assist with the update process if necessary.

Customer feedback is collected through various channels, including direct support interactions, partner feedback, and user forums. This feedback informs our product development priorities. Partners are encouraged to share comprehensive customer feedback for analysis and action.

We provide ongoing training sessions, update briefings, and a wealth of online resources to keep your teams informed. Regular participation in training and webinars is encouraged to maintain a high level of product knowledge.

A sales channel partner's account may be terminated under the following circumstances:

Violation of Payment Collection Policy: TMDSUITE strictly mandates that all customer payments must be made either via Demand Draft (DD) in the name of TMDSUITE or through direct bank transfer to TMDSUITE's account. This policy ensures transparency and security in all financial transactions. If a sales channel partner solicits or accepts payments through any other means, it constitutes a violation of our payment policy, leading to immediate account termination.

Engaging in Corrupt Practices: Integrity and ethical conduct are the cornerstones of our operations and partnerships. If a sales channel partner is found soliciting or accepting bribes from customers in the name of TMDSUITE, such behavior will result in immediate termination of the partnership. TMDSUITE has zero tolerance for corruption, bribery, or unethical practices.
 

The process for terminating a sales channel partner's account involves the following steps:

Investigation: Upon receiving any allegations of policy violations, TMDSUITE will conduct a thorough investigation to gather facts and evidence related to the reported misconduct.

Notification: If the investigation substantiates the violation, the sales channel partner will be notified of the findings and the impending termination of their account.

Account Termination: The account will be formally terminated, and the sales channel partner will be informed of the termination details, including the effective date and any necessary actions required on their part, such as the settlement of outstanding dues or the return of marketing materials.

Appeal Process: Sales channel partners have the right to appeal the termination decision within a specified period by presenting additional information or clarification regarding the alleged violations. TMDSUITE will review the appeal and make a final decision.

Consequences of account termination may include:

1. Loss of rights to sell and promote TMDSUITE products and services.
2. Forfeiture of any pending commissions or incentives.
3. Disqualification from future partnership opportunities with TMDSUITE.
4. Legal actions if the violation involves criminal activities or significant financial losses to TMDSUITE or its customers.
5. Other unlawful activity
    

Sales channel partners can ensure compliance by:

Thoroughly understanding and adhering to all policies outlined in the sales channel partner agreement and TMDSUITE’s partner policies.
Attending regular training sessions provided by TMDSUITE on ethical conduct, sales processes, and compliance.
Consult TMDSUITE’s partner support team if there are any uncertainties or questions regarding policy implementation and compliance.
 

Reinstatement of a terminated sales channel partner is considered on a case-by-case basis, depending on the nature of the violation, the outcome of the appeal process, and the partner’s willingness to rectify the misconduct. However, reinstatement is not guaranteed and is subject to TMDSUITE’s discretion and a rigorous review process.